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Privacy Policy

Effective Date: 12/10/25
Clearpath Hydro Excavation, Inc. – https://www.clearpathhydroexcavation.com/

Clearpath Hydro Excavation, Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

 

1. Information We Collect

We may collect the following types of information when you visit our website or interact with our services:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Any information submitted through our contact forms

b. Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

  • Cookies and similar tracking technologies

c. Service-Related Information

Information provided to us for job requests, service scheduling, estimates, or customer support.

 

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide customer support

  • Schedule and complete services

  • Send estimates, invoices, and service updates

  • Improve website functionality and user experience

  • Maintain security and verify account activity

  • Comply with legal obligations and safety requirements

 

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Trusted subcontractors and service providers who assist in delivering our services (such as customer service, billing, or website hosting)

  • Legal authorities if required by law

  • Internal teams for business operations

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

4. Text Messaging Policy

If you opt in to receive SMS notifications, alerts, or updates:

  • Message frequency may vary.

  • Standard message and data rates may apply.

  • You may opt out at any time by replying STOP.

We only use mobile numbers for communication related to your inquiries, services, or requested updates.

 

5. Cookies & Tracking Technologies

We may use cookies to enhance your browsing experience, analyze website usage, and improve site performance.
You may disable cookies through your browser settings if preferred.

 

6. Data Security

We use commercially reasonable safeguards to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, and we cannot guarantee absolute protection.

 

7. Links to Third-Party Sites

Our website may link to external websites. We are not responsible for the content, privacy practices, or security of those sites.

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8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

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9. Your Rights & Choices

You may request to:

  • Access the personal information we hold

  • Update or correct your data

  • Request deletion where legally allowed

  • Opt out of email or SMS communications

To make a request, please contact us using the information below.

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10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Clearpath Hydro Excavation, Inc.
1112 Logans Ridge Rd. Cleveland, GA 30528.
770-691-1922
info@clearpathhydro.com

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11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

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